ISO 9001 certification

ISO 20000-1 Certification in India

ISO 20000-1 certification in India is gaining more attraction towards the to manage information technology. India is a vast country of South Asia. It is 7th largest country by area and second populous country and the biggest democracy in the world. With its GDP growth, India is one of the world’s fastest growing economics.


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It is expected to be an highly growing economic giant in the near future. Industries are revolutionizing every day. Major industries include textiles, telecommunications, chemicals, pharmaceuticals, biotechnology, food processing, steel, transport equipment, cement, mining, petroleum, machinery, and software. With its fast growing economy and technology, ISO 20000-1 in India is one of the most sought after standard these days among the organizations.

What standard is all about?

ISO 20000-1 – Information Technology service management system (ITSM). It is an International standard developed and established why joint committee of international organisation for standardization (ISO) and International electrotechnical Commission (IEC) in 2005. ISO 20000-1 certification consultant in India can better implement the standard. The recent revision of the standard was done in the year 2011.Today the ever evolving Technology is very difficult task for an organisation to cope up with the frequent changes.  The IT professionals and experts are facing challenges everyday to manage the change in technology and risk associated with it. Every organisation is dependent on information technology in one or the other way. It establishes a Framework for an organisation to effectively manage IT Service Management System. ISO 20000-1 consultant in India is the right choice. The organisation implementing the standard can demonstrate its ability to improve it services and meet customer requirements point.

How to implement ISO 20000-1 Certification in India?

The standard should be implemented in a typical way reap all the benefits available. The below steps can be a guidance for implementing the standard in a practical way.

  1. Top management involvement: Time of completion of the project depends upon the commitment and engagement of the top management adopting the IT Service Management to deliver a quality based IT service to its customers. ISO 20000-1 consultant service in India will guide on how to get top management support.
  2. Project plan: it is very important to start with drafting a good project plan which includes the cost come on time and quality of the limitation of the standard. The project plan will assure the completion of the project within the stipulated time frame. The standard can be effectively implemented with the proper project plan in place.
  3. Conduct gap analysis: it is the very basic steps in implementing the standard way a gap analysis should be conducted at the first by ISO 20000 consulting service in India to exactly find the shortcomings of the organisation from the standard. The gap Analysis report generated gives a clear picture on what needs to be done.
  4. Define the scope: since it is it Service Management, it is going to be a foundation in setting up the scope of the project. ISO 20000-1 Certification in India will guide on defining the scope. The scope of the project should include Service Management System to be implemented.
  5. Define policies and procedures: defining the policies and procedures establishes a clear framework for achieving the organizational objectives and goals. ISO 20000-1 certification in India will lead the way. It also provides a path for employees to achieve the desired result.
  6. Define roles and responsibilities: No where at a point employees should have confusion about the roles and responsibilities. ISO 20000 certification cost in India is worth investing. They should have a keen site about their roles and responsibilities as a routing task performed buy them in the organisation.
  7. Training: a proper awareness training about the standard is required to the Employees, stakeholders and all other interested parties to get a clear idea on implementation of the standard. ISO 20000-1 audit in India will bring up Fortune changes in the organisation.
  8. Documentation: Every process of an internal to the organisation should be documented. It helps in grading the recruitment team for training and also it can stand as a good reference for future.
  9. Implementation: This is the practical approach there I process it should focus on achieving the requirements of the standard to deliver quality based IT service. ISO 20000-1 certification in India will help your organization to achieve certification.
  10. Internal audit and MRM: Internal audit conducted between the process stands out as a tool for improvement point management review meeting should be conducted at the verge of completion of the project to ensure that the standard requirements are fulfilled.

After implementing the standard with above steps it is now time to clear the external audit without any hassle. Cost of ISO 20000 in India is economical. It being a basic necessary for an organization, it should be adopted to continually improve.

How to get ISO 20000-1 Certification in India?

If you are wondering how to get ISO 20000-1 certification in India it is always advisable to choose best in the market like Certvalue which is a leading global organization providing consultation, certification and Audit services with 100 l% track record of success without any fail in certification process. ISO 20000 registration in India is very easy with the help of Certvalue. You can easily reach Certvalue by simply visiting where you can chat with an expert or you can also write an enquiry to [email protected] so that one of our expert shall contact you at the earliest to provide best possible solution available in the market.


Conduct Gap Analysis to find any Shortcomings from the standard requirements.


Policies, procedures, Work Instructions, Evidences, Records, Training


Conduct frequent internal audit and management review meeting.


Apply corrective actions on the identified root cause or shortcomings






Bottom-line of any business organization is profit and Customers are the only source of Profit. Certvalue will help balancing both customer and compliance requirement at the same time with the help of ISO certification


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ISO certification is a tool to streamline and enhance the process performed internal to the organization. Certvalue indulges in inculcating best industry practices.


Recognition and Brand Value

It is always about the Brand value of your organization in the market and ISO certification from Certvalue can make your organization to be an excel and stand out in the market globally


Tender Eligibility

ISO certification is a basic requirement to bid or participate in any tenders floated by government or private sector. And ISO certification from Certvalue is an assurance win over the tenders.

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We are happy on Certvalue services. The team guided through applicable SOPs, forms and policies to implement QMS and manage it effectively so as to comply with ISO requirements. It included training part as well. Hence we are satisfied and recommend anyone who seek professional service.
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