ISO/IEC 20000-1:2011 is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of services to fulfil agreed service requirements.
ISO 20000:2005 is a framework to identify and manage the key processes involved in delivering effective IT services which meet the needs of the business and the customer. ISO 20000:2005 introduces a service culture and provides the methodologies to deliver services that meet defined business requirements and priorities in a manageable way. ISO 20000 provides the IT organization with a set of coherent service management processes and a quality management system to manage the full service life cycle of an IT service from the end-users perspective.
HOW TO GET CERTIFIED IN 5 SIMPLE STEPS
Why Select Us?
Since we do a lot of remote management our pricing is the best in the industry.
Total Customer Satisfaction
We believe in Total Customer Satisfaction and Customer Delight.
At Certvalue, We practice easier approach for ISO Certification & Product certification.
At Certvalue we have consultants who have expertise over various industry verticals
With Certvalue it is Certification Guaranteed. No Certification, No Fees!
We follow a well-documented approach for all certification requirements.
You will have access to our 24/7 certification support team for any of your queries. We are always willing to go to keep our clients happy.
We value your time and we understand how important it is for you to achieve certification in quick time, with high Proficiency.
Post Certification Services
Our services just do not end after certification. You can avail services of our certification support team post your certification as-well